Shipping policy

Thank you for choosing Claxoria! We are dedicated to providing you with a delightful shopping experience. Please take a moment to review our shipping policy below.

Shipping Rates and Times:

  1. Domestic and International Shipping:
  • We offer standard shipping for both domestic and international orders.
  • Please note that, in general, it may take anywhere between 7-14 days for orders to be delivered, depending on the destination

Order Processing:

  1. Order Confirmation:
  • Once your order is placed, you will receive an email confirmation with your order details.
  • Please double-check your shipping address to ensure accurate delivery.

     2. Order Processing Time:

  • Orders are typically processed within 1-3 business days.
  • Processing time may be extended during peak seasons or promotions.

Shipping Confirmation and Tracking:

  1. Shipping Confirmation:
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

     2. Tracking Your Order:

  • Use the provided tracking number to monitor the status and estimated delivery date of your package.

Shipping Delays:

  1. Unexpected Delays:
  • In rare cases, unforeseen circumstances such as weather, customs, or carrier delays may affect delivery times.
  • We appreciate your patience and understanding during such instances.

Shipping Restrictions:

  1. Restricted Areas:
  • Some products may have shipping restrictions to certain regions. Please review product details for any specific limitations.

Shipping Costs:

  1. Shipping Charges:
  • Shipping costs are calculated based on the weight of your order and the selected shipping method.
  • International customers are responsible for any customs duties or taxes imposed by their respective countries.

Returns Due to Shipping Issues:

  1. Lost or Damaged Items:
  • If your order arrives damaged or goes missing during transit, please contact our customer service team within 30 days of receiving your order.

     2. Return Process:

  • For more information on returns and exchanges, please refer to our [Refund Policy].

Thank you for choosing Claxoria for your shopping needs. We appreciate your business!