Shipping policy
Thank you for choosing Claxoria! We are dedicated to providing you with a delightful shopping experience. Please take a moment to review our shipping policy below.
Shipping Rates and Times:
- Domestic and International Shipping:
- We offer standard shipping for both domestic and international orders.
- Please note that, in general, it may take anywhere between 7-14 days for orders to be delivered, depending on the destination
Order Processing:
- Order Confirmation:
- Once your order is placed, you will receive an email confirmation with your order details.
- Please double-check your shipping address to ensure accurate delivery.
2. Order Processing Time:
- Orders are typically processed within 1-3 business days.
- Processing time may be extended during peak seasons or promotions.
Shipping Confirmation and Tracking:
- Shipping Confirmation:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
2. Tracking Your Order:
- Use the provided tracking number to monitor the status and estimated delivery date of your package.
Shipping Delays:
- Unexpected Delays:
- In rare cases, unforeseen circumstances such as weather, customs, or carrier delays may affect delivery times.
- We appreciate your patience and understanding during such instances.
Shipping Restrictions:
- Restricted Areas:
- Some products may have shipping restrictions to certain regions. Please review product details for any specific limitations.
Shipping Costs:
- Shipping Charges:
- Shipping costs are calculated based on the weight of your order and the selected shipping method.
- International customers are responsible for any customs duties or taxes imposed by their respective countries.
Returns Due to Shipping Issues:
- Lost or Damaged Items:
- If your order arrives damaged or goes missing during transit, please contact our customer service team within 30 days of receiving your order.
2. Return Process:
- For more information on returns and exchanges, please refer to our [Refund Policy].
Thank you for choosing Claxoria for your shopping needs. We appreciate your business!